CPD Lunch-time Webinar Series
Conflict Resolution in the Workplace
Conflict negotiation is not just essential but also unavoidable. This session is to help you understand what conflict is and how, in a changing work environment, conflict can spiral if not handled effectively.
Our 1 hour Conflict Resolution in the Workplace webinar will demonstrate and teach correct conflict negotiation principles, help you manage any conflict situation and enable you to deal with conflicts in a clear, rational, assertive, and non-aggressive manner.
During the session we will look at the destructive nature of conflict and review methods of dealing with potential conflict and current conflict.
DCM the Learning Experts, Maura O'Toole